Generally, the credit union must mail or deliver written acknowledgement to you within 30 days of receiving your written billing error notice. If the credit union determines that a billing error has occurred, it must resolve it within two complete billing cycles—but no later than 90 days after receiving a billing error notice.
How long can the credit union take to resolve my billing error/dispute on my credit card / personal line of credit / home equity line of credit?
Last updated on 02/12/19